Website Privacy Notice

Effective and last updated: 30 October 2026

1. Who we are

Auralis Technologies operates this website and is the controller for the personal information described in this notice.

2. Information we collect

This website does not currently use advertising cookies or behavioural analytics. Our hosting and security providers may process technical request information such as IP address, browser type, requested page, timestamp, and security event data in order to deliver and protect the website.

If you email us, we process the contact details and message content you provide. Please do not send passwords, payment information, or unnecessary sensitive personal data by ordinary email.

3. Why we use information

• To respond to business, support, privacy, and security enquiries.
• To operate, secure, diagnose, and improve the website.
• To establish, exercise, or defend legal rights and meet regulatory obligations.

Our legal bases are legitimate interests, steps requested before entering a contract, performance of a contract where applicable, and compliance with legal obligations.

4. Service data

This notice covers the public Auralis website. Personal data processed through Travel Maestro is governed by the applicable customer agreement, data processing terms, and product privacy information.

5. Sharing and service providers

We disclose information only where necessary to vetted providers supporting hosting, security, communications, professional advice, or legal compliance. We do not sell personal information.

6. International processing

Auralis is established in the United Kingdom and uses service providers in the United States, including Amazon Web Services for hosting. Where UK personal data is transferred internationally, we use applicable contractual and organisational safeguards.

7. Retention

We retain enquiry records and technical security information only for as long as needed for the purpose collected, contractual requirements, security investigation, or applicable law. Retention periods are reviewed under our internal data retention process.

8. Your rights

Depending on applicable law, you may request access, correction, erasure, restriction, objection, or portability of your personal data. You may also complain to the UK Information Commissioner's Office. We may need to verify your identity before completing a request.

9. Contact

For privacy enquiries, email security@auralistechnologies.com.

10. Changes to this notice

We may update this notice as our services, providers, or legal requirements change. The effective date above identifies the current version.